Help Center

Welcome to D-unison Help Center

Welcome to D-unison Help Center, your one-stop resource for all things related to our multi-tenancy-based ecommerce platform. Whether you're a shopper looking for assistance with a purchase or a Service Provider seeking guidance on using our platform, you'll find the information you need here.

Browse by Category

[Provide a list of categories or topics that users can browse through, such as "Account Setup," "Product Listings," "Order Management," "Payment and Billing," "Security and Privacy," and more.]

Frequently Asked Questions (FAQs)

Our FAQs section covers the most common questions and concerns raised by our users. Browse through these topics to find quick answers to your queries.

Getting Started

Creating an Account: Learn how to set up an account on D-unison to begin shopping or selling.

Navigating the Dashboard: Understand the layout and features of your user or vendor dashboard.

Shopping with D-unison

Finding Products: Discover how to search for and find products that match your interests.

Making a Purchase: Learn how to add items to your cart, complete a purchase, and track your orders.

Returns and Refunds: Understand our policies and procedures for returns and refunds.

Selling on D-unison

CEO Registration: If you're a seller, this section will guide you through the process of becoming a seller / service provider on our platform.

Product Listings: Learn how to create, manage, and optimize product listings.

Order Fulfillment: Find information on handling orders, shipping, and managing inventory.

Vendor Support: Explore tools and resources available to vendors for success.

Account Management

Profile Settings: Manage your personal information, including profile pictures and contact details.

Security and Privacy: Learn how to secure your account and understand our privacy practices.

Troubleshooting

Technical Issues: If you encounter technical problems, find troubleshooting tips and solutions here.

Payment Problems: Get help with payment-related issues, including declined transactions or billing inquiries.

Contact Us

If you can't find the information you're looking for in our Help Center, don't hesitate to reach out to our support team. You can contact us using the Live Chat 

Feedback and Suggestions

We value your input. If you have suggestions for improving our platform or have general feedback, please let us know. Your input helps us enhance the user experience for everyone.

We're Here to Help

At D-unison, we're dedicated to making your experience as smooth and enjoyable as possible. Our Help Center is designed to provide you with the information and guidance you need to get the most out of our platform. If you have any questions or concerns, we're here to help you every step of the way.